The Corporate Bully

Image

According to a survey conducted by the Workplace Bullying Institute, 35% of Americans reported being bullied at worked.  Workplace bullying was found to be 4X more common than sexual harassment and racial discrimination.

Does this mean that those who have risen to the level of President/CEO have managed to escape workplace bullying?  Here is an excerpt on the matter from Meg Whitman, former President/CEO of eBay and current President/CEO of Hewlett-Packard:

“I know and have worked for executives who relish few things as much as the fear                    they see in a subordinate’s eyes.  Some even have rituals designed to keep those who report to them in a constant state of fear and uncertainty.  They purposely interrupt staffers when they are speaking.  They keep them waiting to establish superiority.  They sift through an otherwise strong report or presentation and play up its weaknesses.  They needle, needle, needle.

I have two thoughts about this management approach.

First, life is too short to act like this.

Second, I don’t think you can create the Power of Many by bullying people into doing what you want and trying to make every day an excruciating mind game to figure out what the boss really wants.” (The Power of Many, pg. 200)

Corporate Bullies who work to establish a corporate culture of fear are not operating from a source of strength (see blog How Fear Interferes in the Workplace); it is a sign of their own fear(s).  It is unresolved baggage, unfinished business, that is manifesting itself as a show of power, when it is usually a case of feeling like a loser, or feeling powerless in some other respect, such as rejection, emotional discomfort, or constantly being wrong.

A healthy workplace includes validation.  (For humor and to illustrate the point, see this short film entitled “Validation”: http://www.youtube.com/watch?v=Cbk980jV7Ao).  Validate someone for who they are and what they have done, then ask him/her for more. Get their input and incorporate it into your vision, if possible, to sharpen it.  When your direct reports see that you listen and utilize their ideas, they feel validated.

RECOMMENDATIONS:

  • Listen & Enlist.  This was the successful technique of Roman rulers who would ask their advisors as to what the people said, as well as Paul Bocuse of the gastronomic center of the planet, Lyon, France, who became successful from incorporating his customers’ comments into his culinary creations.
  • All Breadcrumbs Lead Back to the CEO.  The problem will continue to persist, if the CEO chooses to cast a blind eye on the situation.  S/He needs to do her/his job and demand that all recruited employees are treated as prized resources and humanely.
  • Create a Policy of No Bullying.  Unlike legal protection against sexual harassment or racial discrimination, there are no anti-bullying laws.  This issue and policy-making relies on corporations.
  • Reward Supervisors on Trickle-Up Results.  A system of anonymous 360-review results provided on Senior Management should indicate whether the supervisor is practicing healthy workplace behaviors.
  • Take a Stand.  Fewer than 1% of co-workers surveyed have taken a stand when they see their colleagues tormented.  They fear losing their own jobs.  This is called collusion or tacit consent.  How can we “Be the change we wish to see in the world” and concurrently question, “Why do the worst employees rise to the top as Senior Management?”  Our silence grants permission for dysfunctional behavior.
  • Retain Leadership Development & Organization Development Practitioners.  Coaching is required at all levels, beginning with the top.

Pride before a fall…if Senior Management believes it is too good to receive input, then the organization is in serious trouble.  Advice: Jump ship, Mateys.

Thank you.

Rossina Gil, MSOD, MAIS, is a Leadership and Organization Development Practitioner, author, cultural analyst, coach, speaker, and facilitator.  CorporateLookingGlass.com.

Sources:

Meg Whitman, The Power of Many, (New York, NY: Crown Publishers, 2010).

workplacebullying.org

©Rossina Gil, 2013

Advertisements

About Rossina

Thought Partner & Corporate Primatologist

Posted on May 26, 2013, in Uncategorized and tagged , , , , , , , , , , . Bookmark the permalink. Leave a comment.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: