Monthly Archives: December 2015

Leading with Determination: WebMD’s Dr. Paul

Paul

We’ve all heard “What doesn’t kill you makes you stronger.” Well, if that holds true, then Paul Seville, MD, MBI, CPHIMS, has super strength.  A urological surgeon turned medical informatics expert, Dr. Paul has survived FIVE brushes with death.  Here’s a quick run-down:

  1. Malpractice. A pediatrician’s erroneous medical judgment led to a severe chronic kidney infection; rendering Dr. Paul to lose both healthy kidneys and be subjected for years to dialysis.
  2. Surgery. In 6th grade, he received a cadaveric kidney from a motorcyclist’s death.
  3. Surgery. Once the first donated kidney reached its longevity, his sister donated her kidney to him.
  4. Car Crash. A speeding, drunk, uninsured, twice-deported illegal resident crashed into Dr. Paul’s car head-on while he was driving around a corner, placing him in the hospital for a couple of days as he urinated blood.
  5. Bike Accident/Brain Surgery. The ecologically conscious doctor was bicycling to work with his helmet on, when something happened to the bike and he ended up head first onto the pavement.  He had 2” by 3” of his skull removed to suction out the coagulated blood that was pushing the left side of his brain towards the right, and now has titanium filling the rectangular space.

Dr. Paul is one of the several medical doctors who have endorsed the newest Leadership Development program created by Corporate Looking Glass, LLC, which is Blue Health™.  While he currently resides in Portland, Oregon, he is originally from the only Blue Zone in the USA, Loma Linda, California.  He read my blog 10 Traits of a Positive Thinker: #7 DETERMINATION, and recognized how he leads with determination.

One of the amusing stories he shared with me is how he was conducting rounds as a hospitalist, and entered a room where the adult daughter of a patient was angrily waiting.  “My father has gone through a lot of pain, and you have NO idea what he has gone through!” she yelled at Dr. Paul.  He calmly addressed her concerns about her father’s post-op care.  She continued to rant about her presupposed belief of Dr. Paul’s inability to relate to her father’s condition.  Formerly ashamed of the long scars Dr. Paul’s surgeons left on his sides (#1 above) when he was a small boy, he opened his white lab coat, lifted his shirt, and revealed the monstrously large cicatrix – which appear as though he was sliced open from front to back on both sides…only because he was.  He answered, “I know what your father is going through, because I went through it myself.  And, multiple times.”

How many doctors can say that?  How many doctors have been on both ends of the knife?

Furthermore, how many of us can say we get back up on our feet to serve others when we could be consumed with our personal needs?  Former Vietnam Prisoner of War (POW) General Admiral James Stockdale said, “Self-realization cannot be achieved without service to the community.” Dr. Paul no longer practices surgery, but continues to serve others with his expertise at WebMD.

Stockdale: “The pre-Socratic Heraclitus said the development of the heart has to do with the capacity to face and experience reality.  The capacity for that experience is also the capacity for courage.  The heart wills, it is the seat of conscience, it introduces purpose.” (See blog on Purpose).

Dr. Paul championed many years of childhood taunts, only to be the bully’s champion in the operating room.  Epictetus (the ancient Greek philosopher): Difficulties are what show men’s character.

When asked how Dr. Paul feels about the mistake his surgeons made when he was a little boy, he echoes Epictetus: “It is unthinkable that one man’s error could cause another’s suffering.  There can be no such thing as being the ‘victim’ of another.  You can only be a victim of yourself.  It’s all how you discipline your mind.”

New Year is not the only time when you can begin anew.

 

Rossina Gil, MSOD, MAIS, is a Leadership and Organization Development Practitioner, and the founder of Corporate Looking Glass, LLC – a diverse consultancy of OD experts and strategic thinking partners.  We increase retention.  Visit CorporateLookingGlass.com.

© Rossina Gil, 2015

Source:

Stockdale, Jim. Thoughts of a Philosophical Fighter Pilot.

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How to Turn a Dysfunctional Leader into a Highly Functional Leader

BH Blog 1

Jane Doe (Not her real name!) is a VP at a large organization.  Her boss sits in the C-Suite and rewards her for reaching the objectives listed in her job description.  The problem is Jane has had more than two entire team turnovers in less than two years.  Her boss wrestles with the question: How can he let Jane go when she is doing exactly what he hired her to do?

Jane’s boss weighs the actual costs of personnel lost, recruiter time, learning curve and the intangible costs of distrust, watercooler chatter and lack of team cohesion against Jane meeting his annual objectives and goals.  It’s so much easier for him to keep the status quo, so he turns a deaf ear to the complaints streaming in through the uneasy Human Resource directors.  Jane’s workhorse style and “the whippings shall continue until you are all happy” are inconsequential to him, since results matter more than feelings.  In essence, he is teaching Jane to just “get ‘er dun” and she is more than ready to comply.

Let’s be clear here: The dysfunctional leader is not just Jane; it is, firstly, her boss.

Examples like this real-life “Jane” and her boss abound in Corporate America.  Yet, slumped productivity, wide-spread disengagement, and high levels of attrition are costing the U.S. economy an estimated $370 billion yearly, according to Gallup.*

  • How can a company retain specialized top talent AND keep team retention strong?
  • How can the organization avoid ex-employees posting on GlassDoor.com and damaging the organization’s brand and reputation of its ability to manage well?

Blue Health™ is a two-day Leadership Development program that is designed with a heuristic approach – which enables executives to discover how they can improve engagement, productivity, and overall well-being for themselves, their teams, and the organization as a whole.

The Blue Health™ model demonstrates the ancient Greek philosophical foci of Mind, Body, and Spirit (Energy Management); to which we have added the systemic dimension of the Organization.  This Positive Psychology program is a deep dive into optimizing performance and social dynamics. It engages participants in critical thinking and incorporates various methods of adult learning theory to keep comprehension and interaction levels high.

Our associates have conducted primary research from executives within the world’s five Blue Zones (locations known for holding the highest concentration of self-sufficient centenarians), and Blue Health™ is endorsed by multiple medical doctors from the only Blue Zone in the USA; Loma Linda, California.

If you are ready for healthy, functional leadership, please contact us at info@CorporateLookingGlass.com for further information.  Or, dial 615.431.9689.

Be Well.

Rossina Gil is the founder of Corporate Looking Glass, LLC, a team of Leadership and Organization Development Practitioners and Interculturalists, based across the USA.  Rossina co-launched the Blue Zones initiative in Des Moines, Iowa (Sponsor: Wellmark); and Redondo Beach, California (Sponsor: Beach Cities Health District).  She is the author of The Corporate Looking Glass: Using Culture for Your Competitive Advantage (available on Amazon.com), which is required reading at Pepperdine University’s Graziadio School of Business and Management.  www.CorporateLookingGlass.com

© Rossina Gil, 2015

*Source:

http://www.fastcompany.com/3009012/the-costs-of-ignoring-employee-engagement

 

Self as Instrument: Black Sabbath’s Tony Iommi

Iommi

Naturally, one of the benefits of keeping diverse company is exposure to different tastes from your own.  So it is that, as the parent of two boys, I accompanied my husband to the barber shop and perused through Rolling Stones magazine while I waited.

I came across how Black Sabbath played their farewell tour this September 2015.  Now, I experienced my high school years in the ‘80’s, so I was no stranger to this band; however, the associations I had of this band were all negative, especially given that I lived those years in a community which kept the Sabbath.  As an adult, my programs entail critical thinking, unconscious bias, implicit associations, and dealing with second-hand bias.  In Tony Iommi’s case, there are a lot of explicitly negative associations (in my opinion), and, yet, to retain critical thinking we must examine the origins.  This is the trait of a leader: Be curious.  What follows is what I uncovered about Iommi, who is Black Sabbath’s sole continual band member and primary composer, the man who invented the Heavy Metal riff and is ranked by Rolling Stones as #25 of the 100 greatest guitarists of all time.

Anthony Frank Iommi was 17-years old at work in a sheet metal factory when he lost the tips of his middle and ring fingers on the “fretting” hand.  He was more distraught at the prospect of having to surrender his enjoyment of guitar playing than the fact that he lost his fingertips (that’s my female, non-guitarist subjective experience at play).  Recognizing Iommi’s distress, his factory foreman played him a recording of the famous jazz guitarist, Jean “Django” Reinhardt.

Iommi:

“My friend said, ‘Listen to this guy play,’ and I went, ‘No way! Listening to someone play the guitar is the very last thing I want to do right now!’ But he kept insisting and he ended up playing the record for me. I told him I thought it was really good and then he said, ‘You know, the guy’s only playing with two fingers on his fretboard hand because of an injury he sustained in a terrible fire.’ I was totally knocked back by this revelation and was so impressed by what I had just heard that I suddenly became inspired to start trying to play again.”

Unique Sound and timing of consumer readiness/delivery.  Iommi slackened the strings to ease the tension on his fingers, so it wouldn’t hurt so much.  This produced a strange sound, which became a technique and the mainstay of heavy metal music.  The sound has the musical technical term of Tritone, or the flattened 5th (a.k.a. augmented 4th), which spans three whole steps in the scale.  In the Middle Ages, this dissonant music interval was called “diabolus in musica” (the devil in the music).  Diminished chords are often used during the scary parts of horror movies.  Consequently, Iommi became known as playing the “Devil Chord.”

Band Name and the discovery of marketplace demand.  Iommi’s band was called Earth, but they discovered there was another English band named Earth, so they opted to change their name to avoid confusion. It just so happened that the movie theater marquis across the street from the band’s rehearsal room displayed “Black Sabbath”— a 1963 horror film, starring Boris Karloff.  Bassist Geezer Butler commented, “Strange that people spend so much money to see scary movies.”  Light bulb…people want to feel.

Marketing and creating the “stick factor.” Iommi didn’t come up with the concept of the upside-down cross; he always wears the cross necklace rightside up.  However, once Black Sabbath recorded its first album under that name, the marketing group kept with the theme of rebelling against a long-held standard of mainstream tradition.  This perceived Satanism solidified, and indelibly etched, this group’s place in Rock – a musical genre that already attracted a group of “rebels” against traditional culture.

Leaders follow their passions, despite the obstacles.  They carve their place in time by staying true to who they are, and by recognizing that being different may be the greatest asset they have.  Carbon copies are not craved as much as limited editions.  Realizing that sometimes life’s disasters happen for a reason — which are usually unknown to us in the moment – is critical for resilience and success…and, if we are resilient, we place ourselves in a better position to experience a high bounce after a deep fall.

Thank you for being you, Tony.

How do you practice self as instrument?

 

Rossina Gil, MSOD, MAIS, is a Leadership and Organization Development Practitioner, cultural integration expert, and the founder of Corporate Looking Glass, LLC – a diverse consultancy of OD experts and strategic thinking partners.  We increase retention.  Visit CorporateLookingGlass.com.

© Rossina Gil, 2015

Sources:

BBC interview.  June, 2013.  https://www.youtube.com/watch?v=1QEd8CqAmGs

Iommi, Tony. Iron Man: My Journey through Heaven and Hell with Black Sabbath. Simon & Schuster Ltd. (2011). 

NYRock.com. Ozzy Osbourne: The Godfather of Metal”. June 2002.